Shipping policy
Last updated: 01/10/25
At KnucklePro, we aim to get your order to you quickly and securely. Please read our shipping policy below for details on processing times, delivery options, and international orders.
Processing Times
-
All orders are processed within 1–2 business days (excluding weekends and public holidays).
-
You’ll receive an email confirmation with tracking details once your order has been dispatched.
-
During high-demand periods, dispatch times may be slightly longer.
Shipping Within Australia
-
We ship using Australia Post (Standard and Express options).
-
Standard Shipping: 3–7 business days (metro areas may be faster).
-
Express Shipping: 1–3 business days (depending on location).
-
Shipping costs are calculated at checkout and vary based on weight and destination.
-
Orders over $150 AUD qualify for free standard shipping within Australia.
International Shipping
-
We currently ship to selected countries. Shipping options and rates will be displayed at checkout.
-
Delivery times vary by destination but typically range from 7–21 business days.
-
Please note that international orders may be subject to customs duties, import taxes, or fees. These charges are the responsibility of the customer.
Tracking
-
All orders come with tracking. You can track your parcel via the link provided in your shipping confirmation email.
Delays
-
KnucklePro is not responsible for delays caused by postal services, customs, or events outside our control (e.g. extreme weather, strikes, or peak holiday periods).
Wrong Address / Returned Parcels
-
Please ensure your shipping details are correct at checkout.
-
If a parcel is returned due to an incorrect or incomplete address, reshipping fees may apply.
Questions?
If you have any questions about your order or shipping, please contact us at knucklepro.com.au